How to Report errors from Sports Website ?

Bruno.Liberato
Bruno.Liberato Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi,

I'm facing some errors on website mysports, but i don't know where to report.

Is there any email ?

Thank you.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,939
    Superuser
    At this point I would suggest calling Customer Support to see what they can do. They are able to more deeply investigate and diagnose problems than we can here on the user forum. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Bruno.Liberato
    Bruno.Liberato Registered Users Posts: 2
    Apprentice Traveler
    Hi tfarabaugh,
    Thank you for your reply, i`ll try to contact by phone.

    Actually I discovery a way to work around my problem. Just let you know, i am not able to create a custom workouts when my preference language is portuguese, when i set to english the functionality works properly.

    Regards.