live services no longer supported for go 820 live

Steve Bagnall
Steve Bagnall Registered Users Posts: 2
Apprentice Traveler
Just renewed live services - Tom Tom processed my purchase and then iy tells me me my device is not supported!!! why would they do that??

anyone no how I request refund - no method on contact on website.

Ive been a raving fans for years and had several systems over the years! feel left out in the cold now!

any ideas welcome!

Tom Tom please contact me!

Steve

Comments

  • Niall
    Niall Posts: 11,112
    Superuser
    @Steve Bagnall

    Contact Customer Services to request a refund (but do not say what device you have till you are actually speaking to a rep. ) ;)

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • Steve Bagnall
    Steve Bagnall Registered Users Posts: 2
    Apprentice Traveler
    Thanks Niall,

    I'll call them tomorrow! I'll keep you posted!

    Cheers!

    Steve
  • ctagg
    ctagg Registered Users Posts: 4
    Neophyte Traveler
    Hi Steve. I have exactly the same problem. Did you get it sorted? What have you done for Live services?