No gps signal on new device- Start 20

JoannePauwels
JoannePauwels Registered Users Posts: 3
Apprentice Traveler
Hi everyone, we recently purchased a News TomTom start 20. As we proceeded with the setup, we couldn’t seem to find a gps signal. I already reset it, be we still have to wait for a usable signal... Does anyone know what to do next?
Thank you!
Kind regards
Joanne

Comments

  • dhn
    dhn Posts: 33,381
    Superuser
    Are you keeping the device stationary in an open area (initially for 5-10 minutes)?

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  • JoannePauwels
    JoannePauwels Registered Users Posts: 3
    Apprentice Traveler
    I’ll put it in our car tomorrow and see if anything happens...
  • dhn
    dhn Posts: 33,381
    Superuser
    If you were just trying for a signal in the house, well, that may not do the job........