Change country- Account

simpi
simpi Registered Users Posts: 3
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
Hi there.
I lived in the UK couple years and I moved to my home country ( Slovakia ) last years. How can I change my TomTom account. Thank you for your hepl.

Comments

  • Niall
    Niall Posts: 11,140
    Superuser
    @simpi

    There is not much point :(, as that device has been declared "End of Life" so there will be no more updates for it, see https://uk.support.tomtom.com/app/topic/name/end-of-life
  • simpi
    simpi Registered Users Posts: 3
    Apprentice Traveler
    Hi Niall

    Yes, I know my device has been declared " End of Life" but I need to change my address in my TomTom account. You know I don´t live in the UK anymore. I can´t use my english account if I want to update or upgrade my stuff.
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    @simpi

    I have changed the country on your account.

    Regards
    Vikram
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    hi @simpi

    Account address updated to reflect the country as Slovakia in our database.

    Regards
    Vikram
  • simpi
    simpi Registered Users Posts: 3
    Apprentice Traveler
    Thank you for your help.

    Laco
  • scenic
    scenic Registered Users Posts: 2
    Apprentice Seeker
    Hello VikramK,

    Please, you can also change my country to Slovakia.

    Thank you
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    @scenic

    Done!

    -Vikram
  • Silberpfeil
    Silberpfeil Registered Users Posts: 414
    Exalted Navigator
    edited July 2021
    VikramK wrote: »
    @scenic

    Done!

    -Vikram

    Hi @VikramK

    I have the same problem, could you please change the country on my account from the UK to Hungary?

    Thank You! :)
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Hi @Silberpfeil
    Unfortunately, I no longer have the access to change information on customer profiles.
    My advice would be to get in touch with our customer service.

    Thanks,
    Vikram