Delink the device from the account| How to

Lancschris
Lancschris Registered Users Posts: 5
Apprentice Traveler
edited January 2019 in Devices using TomTom HOME
How do I delete a dumped device from my profile - and stop getting e-mails about its loss of support etc?

Comments

  • Niall
    Niall Posts: 11,141
    Superuser
    @Lancschris

    Contact Customer Services to request deletion of your details from their database

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • Lancschris
    Lancschris Registered Users Posts: 5
    Apprentice Traveler
    Thank you. All I can get is "This device no longer supported by e-mail or on line". Can see no way through to Customer Service.
  • Niall
    Niall Posts: 11,141
    Superuser
    @Lancschris

    Call again but do NOT mention which device you have/had then you will be passed through to a rep
  • Lancschris
    Lancschris Registered Users Posts: 5
    Apprentice Traveler
    Thank you very much. Excellent device. Also thought that I might identify current model as problem then broach deletion of devices as a general point.