hi all. I bought a tomtom xl 450s back in 2011. now before everyone says "really? why complaining" hear me out. I have a perfectly good, albeit old, tomtom that I use that now I have to throw away- that cost me 200$ then. The policy at the time (which I have verification of) is that it came with Lifetime map updates (not for 5 years or until no longer supported). That was actually the sales pitch I received- "You will never have to buy another again!". Today I learned they will no longer update the tomtom and offered me a discount to get another. I called in to the US number and spoke with a guy named Rohan who at first was nice but quickly said they shouldnt be talking to me. I asked to speak to a supervisor in which he said they werent in today. Then when pressed said the supervisor, named Ajay, was to busy because of high call volume. When I asked what it is he said I could receive answers on the website then hung up. WTF?? anyone else experience something like this? Just curious as I contemplate next steps.