Main Menu ? Shows Wrong Model

vince57 Registered Users Posts: 3
Apprentice Traveler
I have a TomTom VIA 1625TM.
When I go to the Main Menu & select the ?, the first line says "Your TomTom VIA 1615 TM"
If I select "About", the first line displayed is "TomTom VIA 1615 TM"

Why doesn't the device "know" that it is a 1625TM and Not a 1615TM?


  • Niall
    Niall Posts: 11,112

    The first two characters of the serial number of your device should be "ET" this matches to:-
    "ET">VIA 1615 TM, 8GB + micro-SDHC, MyDrive Connect / VIA 1625 TM, 8GB + micro-SDHC, MyDrive Connect