Phone alerts from Runner 3

Melony
Melony Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I connected myrunner 3 last night but although i have syncing on and alerts on i still do not receive any alerts. I use a samsung A5.

Comments

  • Alez
    Alez Registered Users Posts: 92
    Master Explorer
    Review again:
    -phone - manage alerts
    and
    -phone - manage - synchronization
  • Lukka
    Lukka Registered Users Posts: 5
    Neophyte Traveler
    Me too and trying to figure out how to do it.......
  • tfarabaugh
    tfarabaugh Posts: 16,936
    Superuser
    Try a factory reset and make sure in the phone menu in the app you have it set fro notifications (you must be synced to the app to get alerts). Be aware the phone notifications are very basic, you just get notified that there was a call or text, you cannot interact with it in any way or recall missed messages or see beyond what fits on the screen. It is essentially prompting you to look at your phone. It is entirely possible you are just missing them, as they are very fleeting, if you do not see them for the second they are on the screen they are gone.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.