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TomTom Traffic, LIVE- and other Services

TomTom Traffic

vblack2006vblack2006 Posts: 1 [New Traveler]
edited January 2019 in TomTom Traffic, LIVE- and other Services
Hello,
According to this press release Ukraine is covered by TomTom traffic, but in fact it is not.
http://corporate.tomtom.com/releasedetail.cfm?releaseid=1030689

Any chances on estimation when this actually will happen?

Best regards,
Kostiantyn

Comments

  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    Ukraine still not covered? Someone who knows?
  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]
    https://mydrive.tomtom.com/de_de/#mode=viewport+viewport=50.43701,30.54111,13.07,0,-0+ver=3
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    Yes, I can make a route, I can even synk it to my device (Go 50) and can see the overview page of the route, but when click on Go the device says "No route available".
  • NiallNiall Posts: 10,860
    Superuser
    @Kjell.Enbuske

    Which map do you have on your device, see https://uk.support.tomtom.com/app/answers/detail/a_id/12214/locale/en_GB

    What exclusions have you set if any, Toll roads? Ferries? Unpaved roads?
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    The map is Eastern Europe v1005.8757 (01/2018), other details of the device is Application VHxxxxxxxx05 (0), S/N 17.300.0018311 (0) (2017-10-13).
    Checked and there is no exclusions set.


    Mod edit: Please don't post private or personal information on a public forum.Thanks!
  • NiallNiall Posts: 10,860
    Superuser
    @Kjell.Enbuske

    So have you tried selecting a new route on your device, from your present position to Odessa? Does it allow you to actually select Odessa?
  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Trailblazer]
    I thought the subject was "TomTom Traffic".
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    No, I am still in Sweden, trying to pre-make routes in Ukranie for a trip next month.
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    I can mark a start position and a goal, seeing the complete route but when I click Go/Drive (or what it says in english, in swedish it is Kör) it says No route available.
  • NiallNiall Posts: 10,860
    Superuser
    @Kjell.Enbuske

    You are aware that the map of Ukraine only has 65% coverage, that is why I suggest you try creating a route from your current position to Odessa, just to check that it can find a route to there.
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    Same result, No route possible. I tried to go around a block in Odessa, same result No route possible. See attached pics.d985fc50-3665-439c-83a3-c888b952bb67.jpg9f672c39-1a6d-4a18-8aca-55c001c021f0.jpg
  • Kjell.EnbuskeKjell.Enbuske Posts: 7 [Legendary Explorer]
    Niall,
    any idea what can help me?
  • Met-MannMet-Mann Posts: 51 [Master Traveler]
    In the Sygic app Tomtom traffic is available in Ukraine and the other countries mentioned in the press release since last July. Will Tomtom ever wake up and give the full service of TT traffic to their own customers (Go mobile app and PNA)?
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