TomTom Traffic

vblack2006
vblack2006 Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
Hello,
According to this press release Ukraine is covered by TomTom traffic, but in fact it is not.
http://corporate.tomtom.com/releasedetail.cfm?releaseid=1030689

Any chances on estimation when this actually will happen?

Best regards,
Kostiantyn

Comments

  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    Ukraine still not covered? Someone who knows?
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    Yes, I can make a route, I can even synk it to my device (Go 50) and can see the overview page of the route, but when click on Go the device says "No route available".
  • Niall
    Niall Posts: 11,141
    Superuser
    @Kjell.Enbuske

    Which map do you have on your device, see https://uk.support.tomtom.com/app/answers/detail/a_id/12214/locale/en_GB

    What exclusions have you set if any, Toll roads? Ferries? Unpaved roads?
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    The map is Eastern Europe v1005.8757 (01/2018), other details of the device is Application VHxxxxxxxx05 (0), S/N 17.300.0018311 (0) (2017-10-13).
    Checked and there is no exclusions set.


    Mod edit: Please don't post private or personal information on a public forum.Thanks!
  • Niall
    Niall Posts: 11,141
    Superuser
    @Kjell.Enbuske

    So have you tried selecting a new route on your device, from your present position to Odessa? Does it allow you to actually select Odessa?
  • [Gelöschter Benutzer]
    [Gelöschter Benutzer] Posts: 5,321
    Supreme Navigator
    I thought the subject was "TomTom Traffic".
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    No, I am still in Sweden, trying to pre-make routes in Ukranie for a trip next month.
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    I can mark a start position and a goal, seeing the complete route but when I click Go/Drive (or what it says in english, in swedish it is Kör) it says No route available.
  • Niall
    Niall Posts: 11,141
    Superuser
    @Kjell.Enbuske

    You are aware that the map of Ukraine only has 65% coverage, that is why I suggest you try creating a route from your current position to Odessa, just to check that it can find a route to there.
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    Same result, No route possible. I tried to go around a block in Odessa, same result No route possible. See attached pics.d985fc50-3665-439c-83a3-c888b952bb67.jpg9f672c39-1a6d-4a18-8aca-55c001c021f0.jpg
  • Kjell.Enbuske
    Kjell.Enbuske Registered Users Posts: 7
    Legendary Explorer
    Niall,
    any idea what can help me?
  • Met-Mann
    Met-Mann Registered Users Posts: 51
    Master Traveler
    In the Sygic app Tomtom traffic is available in Ukraine and the other countries mentioned in the press release since last July. Will Tomtom ever wake up and give the full service of TT traffic to their own customers (Go mobile app and PNA)?