Problems with my XXL 530s GPS!

Galileo
Registered Users Posts: 5 
Neophyte Traveler

Neophyte Traveler
I just updated my Tom Tom XXL and now, when I switch the device back on, I cannot get it to go beyond the "This device belongs to:" page. I can press 'Continue' til I'm blue in the face, but it doesn't advance.
This has happened to me before - also following an update. Then it was because I hadn't turned off the screen saver and/or energy saver, but this time I did, and I also turned off the firewall. This is very frustrating.
Can someone offer me some constructive advice on how to fix this?
Thank you!
This has happened to me before - also following an update. Then it was because I hadn't turned off the screen saver and/or energy saver, but this time I did, and I also turned off the firewall. This is very frustrating.
Can someone offer me some constructive advice on how to fix this?
Thank you!
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Comments
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You can try connecting to Home and run the emulator (Operate my device). See if you can fill in required information that way.0
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It doesn't allow me to do that. when I go to Operate my XXL, unfortunately it's greyed out, so I can't activate it.0