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Having loaded my new Go app from the App Store it will not permit me loading the uk map because of memory shortage even though I have created enough space. Can anyone please advise me!
Comments
Superusers
United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
Welcome to the community:)
This a known issue which is under investigation.
I would suggest you try few troubleshooting steps as mentioned below:
- In the iPhone settings, go to ‘iCloud’
- Go to ‘iCloud Drive’
- Scroll to find the specific app and toggle the app to ‘Off’
- Now, uninstall the app by ‘Tap and hold’ the app icon till it starts shaking and click the ‘x’ in the top right corner of the icon
- Once done please reinstall and test.
In case the issue will persist then please report this to the customer service so they can keep a track of number of reports.Regards
Vikram