Cannot pair TomTom Spark 3 with my iOS device.

Madri
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
I cannot seem to pair my iOS with my watch. It worked just fine, until the last update. Now, the watch briefly displays the PIN to enter into the phone and then automatically scrolls back to the previous menu. I have tried all the troubleshooting ideas, but with no success. Now what!?
It pairs fine with my computer.

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I have same issue!0
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If you search the forums you will find this is a known issue for many users with the recent updates. They are reportedly working on a fix, but no timeline has been communicated (it has been over three months so I would not hold my breath). In the meanwhile you always have the option of syncing via computer. If you go to this post and ask the moderator to roll back your firmware version it should fix it, although you may lose the Fitness Points and Fit age features:
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/unable-to-pair-sync-after-update-to-firmware-v1-7-53-runner-and-spark-watch-series-1030088
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0