Result on the watch different than the results after the upload

Suus2017
Suus2017 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Hello,
I just got the runner 3 cardio & music. The result that i can see on the watch by KCAL are different than the result bij KCAL after i uploaded the result on my phone or computer.
For example; On my watch is says 1600 kcal today and on my phone is says 750 kcal for today.
Anybody an idea why this is different ? Other result are the same between watch and the upload.
I hope somebody can help me out.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    This is a know issue that has not been addressed. The watch and app often do not match up on calories due to timing issues. No indication has been made by TT acknowledging the issue or proposing a fix to it. TomTom will not comment on planned or future updates publicly (here or elsewhere) so we will just have to wait and see.

    I hope this helps, please let me know if this answered your question. If it did, please mark it as a solution so others can look for it if they have the same question.

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