Problem with MyDrive Connect version 4.2.0.3377 on Windows 10

frossi
Registered Users Posts: 3 
Apprentice Traveler

Apprentice Traveler
I was running 4.1.7.3376 on my Windows 10 PC without any problem.
After the automated update to 4.2.0.3377, the app would no longer work. I uninstalled everything (device + program), restarted the computer, reinstalled 4.2.0 but no dice. Still not working.
I uninstalled everything again, reinstalled 4.1.7.3376. Cancelled the automated update and managed to get 4.1.7 started. I was then able to update my Rider 400.
This suggests that there must be a problem with version 4.2.0 of the software.
After the automated update to 4.2.0.3377, the app would no longer work. I uninstalled everything (device + program), restarted the computer, reinstalled 4.2.0 but no dice. Still not working.
I uninstalled everything again, reinstalled 4.1.7.3376. Cancelled the automated update and managed to get 4.1.7 started. I was then able to update my Rider 400.
This suggests that there must be a problem with version 4.2.0 of the software.
0
Comments
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I have the same issues with windows 7 but couldn't stay on 4.1.7 long enough to turn off automatic updates before the 4.2 update pop up appeared0
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Hi all
I have posted a comment advising some troubleshooting steps on this discussion topic
Closing this topic to keep all the similar discussion under one hub.
Regards
Vikram0
This discussion has been closed.