TomTom for Romanian user.- Romania country not listed on the webshop for map purchase

hbxuserhbxuser Posts: 1 [New Traveler]
edited August 12 in Map purchasing
I live in Romania. Why my country is not in TomTom Billing details list?
May we buy a map for camper and caravan?

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Answers

  • VikramKVikramK Posts: 7,787 TomTom Moderator
    Hi hbxuser

    Welcome to the community:)

    Since the map is a downloadable product you don't have to provide your physical address to receive the service.

    I reviewed your account and I would advise you to place an order using the Ireland website.

    Note: You can select Ireland as your country.

    Regards
    Vikram
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  • scenic333scenic333 Posts: 4 [Master Traveler]
    Hello, same problem here, cannot buy from Romania.
    Tried using Ireland webshop... error Sorry, an error occurred. Please try again. If this error persists than please contact our Customer Care.

    Can you please fix this problems, it's getting really frustrating...
  • VikramKVikramK Posts: 7,787 TomTom Moderator
    Hi @scenic333

    Could you create a different account and try placing the order? I can help you get the services transferred.

    Regards
    Vikram
    Have a question? Ask!
    Did a reply resolve your query, please mark it as answer!
    Try the search; the information you are looking for could already be available.
  • scenic333scenic333 Posts: 4 [Master Traveler]
    Thank you for your quick reply!

    Can you please detail the procedure?
    Should I overwrite the previous account details in TomTom Home, so it thinks it's a fresh account?
    Or should I make a new account on Ireland website? Can I somehow use the same e-mail adress?
    How can I contact you so you can transfer the purchase, so I can download the map and link it to my TomTom Carminat Live system?
  • scenic333scenic333 Posts: 4 [Master Traveler]
    I tried different account, same error.... :#
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