Tomtom VIA 135 memory card format error

Terminator-G13-
Terminator-G13- Registered Users Posts: 2
Apprentice Traveler
Hi Guys,

I own a tomtom via 135 and have purchased a kingston microSDHC 16GB memory card. Tomtom asks me if I want to format it and after selecting yes it tries and eventually returns an error message: "The formatting process could not be completed. The memory card cannot be used"

On tomtom websitew I found that there are 8 and 16 GB cards available for purchase for my navigation, therefore the size should be ok?

Can anyone help please?

Comments

  • dhn
    dhn Posts: 33,382
     Superuser
    You could try to format the card as fat 32 in Windows -- not quickformat -- and try again.

    Or, perhaps try a SanDisk 16 gb card. That brand seems to have good results.
  • Terminator-G13-
    Terminator-G13- Registered Users Posts: 2
    Apprentice Traveler
    Hi I did both quick and full format, did reset the device but still the issue persists.

    I might have to buy a different card.