US maps for Start 25, not compatible?

littlefi

Hi I'm off to the US in April and really don't want to hire a sat nav when I have a perfectly good one here, so I just tried to upgrade to US maps and put in Sat nav a Start 25, and it says it's not compatible, is this correct? Am I not able to install them?

Thanks for help!

dhn

Think you should be able to. Confirm with support Monday:

United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.

littlefi

Thanks for that, I thought I should too, but it was saying incompatible, I'll investigate further and if I have no luck I'll call, thanks!

Niall

@littlefi

You were using the first two characters of the serial number ie. "BK", "BL" or "BQ" ?
As here https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/usa/ those are all compatible

littlefi

Thanks all done and installed now :-)