'Wait' screen on Runner screen — TomTom Community

'Wait' screen on Runner screen

RoyleyRoyley Posts: 2 [Apprentice Traveler]
edited January 2019 in Runner & Multi-Sport
Hi, When i select start run from the main menu my watch states "wait" even though it seems to be picking up my HRM, any ideas?

Comments

  • tfarabaughtfarabaugh Posts: 16,334
    Superusers
    Royley wrote:
    Hi, When i select start run from the main menu my watch states "wait" even though it seems to be picking up my HRM, any ideas?
    Are you getting a locked in satellite symbol? If not, are you updating the QuickGPS file a minimum of every three days by syncing the watch? This caches the expected satellite locations and makes for quicker attainment. Also do not try to get signal while moving, you are just making it harder on the watch. Best to just sit still with the button pointing skyward (or take it off and place it on a flat surface) until it finds the GPS. Make sure the watch is in an unobstructed area without large buildings, tree cover or reflective surfaces as this will cause a lot of interference. It will also take longer the first time you are in a new location but will speed up thereafter as it caches the location data for that spot. Once you get the Go it is best to give it another minute or two as Go is just the minimum satellites locked on. The longer you wait the more it will grab and the better your signal will be.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • RoyleyRoyley Posts: 2 [Apprentice Traveler]
    Hd791b1e8-0753-4d51-be04-e758ef037fd9.jpgi thanks for the reply, i'm still having problems, its picking my heart rate monitor but the satellite signal is just flashing" ____" i've synced the quick GPS with the App on my phone and its ticked in the watch menu but all i get when i select run is "please wait" d791b1e8-0753-4d51-be04-e758ef037fd9.jpg?d791b1e8-0753-4d51-be04-e758ef037fd9.jpg?
  • tfarabaughtfarabaugh Posts: 16,334
    Superusers
    Royley wrote:
    Hi thanks for the reply, i'm still having problems, its picking my heart rate monitor but the satellite signal is just flashing" ____" i've synced the quick GPS with the App on my phone and its ticked in the watch menu but all i get when i select run is "please wait"?
    It looks like you are inside. You will not get GPS signal indoors, you need to be outside away from tree cover or tall buildings with a clear view of the Southern sky (or Northern if you are in the Southern hemisphere).
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