MyDrive app road trip cannot send route to device | GO 5200

dje
Registered Users Posts: 4 
Apprentice Traveler

Apprentice Traveler
Hi
I have a tomtom 5200 and I wanted to send on of the trip advisor route from Tomtom mydrive app to my device, the problem is that the option is grayed.
Very frustrating I tried to make it work for 30 min thinking it was the Bluetooth link but it seems that's not the case.
Why doesn't it work ? Products limitations? Isn't the 5200 with the 6200 top of range ?
I have a tomtom 5200 and I wanted to send on of the trip advisor route from Tomtom mydrive app to my device, the problem is that the option is grayed.
Very frustrating I tried to make it work for 30 min thinking it was the Bluetooth link but it seems that's not the case.
Why doesn't it work ? Products limitations? Isn't the 5200 with the 6200 top of range ?
0
Comments
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Hi I have the same problem with my Go 5200. I cannot send route from the app. It works with browser version.
Any ideas, anyone? Thanks.0 -
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Poniedziaek-Pitek 09:00-17:000 -
Hi,
I am assuming the app is on your mobile?
Are you able to install the TomTom Drive Connect on a PC?
If so, using the MyDrive route map, can you 'add' routes to 'My Places' then send the destination to your device?
I would be intrested if it works as it is not working on my new Via52?
thanks0