I have a TomTom Adventurer watch. I completed a hike activity today and connected the watch with the PC. The Sports Connect stuck on Sync, so I disconnected the watch and reconnected it. The activity appears on the TomTom Sports website, but has not been exported to external apps and when I look on the PC, there is no folder for today's activity. Reconnecting the watch does not fix the issue. The activity appears on the watch log, but the storage shows as empty on the watch About screen, so I think the detail has been deleted from the watch.
This hasn't happened before, but I did recently change the file export options to include .kml & .gpx and this is the first sync since then.
Are there any known issues exporting to .kml & .gpx, and is there a way to get the data onto the PC and exported to external apps from the TomTom Sports website?