Syncing to Strava

Crazyju72 Registered Users Posts: 4
Neophyte Traveler
edited January 24 in TomTom Sports
My cycle today did not automatically sync to Strava as it does do usually. Is this an error on Tom Tom or Strava side?


  • rachbabs
    rachbabs Registered Users Posts: 3
    Neophyte Traveler
    This happened to me this morning and didnt automatically sync. It appears to have suddenly worked now so I think was an issue with tomtom. There was a similar thread on here earlier but I cant seem to find now. Hopefully yours will start working soon.
  • Crazyju72
    Crazyju72 Registered Users Posts: 4
    Neophyte Traveler
    My cycle has miraculously appeared on strava now! ?
  • tfarabaugh
    tfarabaugh Posts: 16,943
    Crazyju72 wrote:
    My cycle has miraculously appeared on strava now! ?
    The servers were probably down for a short period of time. They queue them all up and load them when it comes up again automatically.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Richard Wells
    Richard Wells Registered Users Posts: 5
    Master Explorer
    I had the same connectivity problem tonight between Strava and my new TomTom Spark 3. You can update individual TomTom Activity information to Strava directly from your phone without connecting to your PC computer. The step-by-step work-around on my Android phone is:
    1. Google "MySports TomTom"
    2. Log-in
    3. Click on 3 parallel bars on top left
    4. "Activities"
    5. Click on the Activity that is not uploading
    6. Click "Share"
    7. Download as .fit file
    8. Close MySports TomTom
    9. Open Strava
    10. Go to "Settings" in Strava
    11. "Link other Services"
    12. "Connect Device to Strava"
    13. "See more Devices" at bottom
    14. "How to Get your Activities to Strava"
    15. "Upload a file from your computer"
    16. Click on the Strava File uploader link
    17. Login-in to this Strava Link
    18. It's crazy tiny print. Make it bigger so you won't go blind.
    19. "Choose files"
    20. "documents"
    21. click on the .fit file you just downloaded
    22. Click arrow at top to download it.
    23. Wait about 30 seconds and view it.