Cannot create this file F:\data.chk- TomTom HOME error
Tomtom home listed updates but keep getting error message as above.
I've reset device, tried a different usb cable even uninstalled home and re-installed it.
Still same message..... any advice appreciated
Comments
Superusers
It downloads ok but then fails to install to internal memory.
Its only 35.5 mb and I have plenty of storage space.
Superusers
when I tried to do the manual back up, I created a folder then clicked on F drive where the tomtom device is located and it says I don't have access to this folder, I am the administrator, I followed the prompts to gain access but it still denies me.
Superusers
Superuser
As you seem to have exhausted the knowledge of us users, I think it is time that you contact Customer Services to see what they can suggest
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THANK AGAIN - APPRECIATED
it appears I had two separate problems, I've recently had a new computer and Windows 10 has a "secret" administrator,
so when I was logged in on my own account I was getting a message "you don't have the right to access these files" when trying to update my device.
Once I made myself the administrator, I followed the advice of dhn and now my device has been updated and is working correctly. THANKS AGAIN
Superusers