Activity tracking not resetting for next day

aflynn7
Registered Users Posts: 1 
New Traveler

New Traveler
I had to peform a factory reset on my watch yesterday as there had been an issue with bluetooth connection to my phone. TomTom sent me a fix to download onto the watch which only worked after I'd done the factory reset.
So that solved that problem and the watch is now connecting to my phone. However now my step count, calorie burn etc. hasn't reset at midnight and has continued from the previous day. How do I fix this so that it resets at midnight as it is meant to?
So that solved that problem and the watch is now connecting to my phone. However now my step count, calorie burn etc. hasn't reset at midnight and has continued from the previous day. How do I fix this so that it resets at midnight as it is meant to?
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Comments
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Check the time and time zone offset in your MySports website settings, as it may be off and impacting the reset time. If you only did the update yesterday, it may take a full day for it to catch up and will reset at midnight tonight.
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.0