Syncing Data to Strava App

hllong1976
hllong1976 Registered Users Posts: 2
New Traveler
edited January 24 in TomTom Sports
I have set up both the watch and Strava to link to each other yet after 3 runs none of the data from Tom Tom app has gone to Strava. Is this possible without using a computer or do i have to load data via a computer every time?

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  • tfarabaugh
    tfarabaugh Posts: 16,939
    Superuser
    hllong1976 wrote:
    I have set up both the watch and Strava to link to each other yet after 3 runs none of the data from Tom Tom app has gone to Strava. Is this possible without using a computer or do i have to load data via a computer every time?
    Once it has been set up it should happen however you sync. Your best bet is to remove the Strava upload and then reinstall it just to be sure. On the Apps & Exporting tab delete the entry for Strava. Then go into Strava and under Settings> Apps revoke the access for TomTom. Now go back into MySports and add Strava again. You will be prompted for your Strava login credentials which will reset the link.

    For the missing activities, you can load activities manually in Strava by hitting the + sign in the upper right corner, and clicking Upload Activity, then on the menu on the left choose File and hit the Choose Files button. It accepts .tcx, .gpx. or .fit files. Go into the activity on MySports and hit the download button to download a data file for the activity (.fit is the best, it has the most data in the smallest file size and is universally accepted).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.

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