Australia Post Tracking Number Invalid

Fyremane
Fyremane Registered Users Posts: 1
New Traveler
edited January 2019 in Travel lounge
Australia Post tracking number for the shipment comes up as invalid – please investigate.

Comments

  • Niall
    Niall Posts: 11,114
    Superuser
    @Fyremane

    As this is a user forum you will need to contact Customer Services directly to sort out your purchase.

    CS Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
  • DougLap
    DougLap Posts: 9,833
    Superuser
    Hi @Fyremane

    If the Phone number is not available then try the following to use direct Chat to an individual.

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and at the bottom is a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message


    If it does not work exactly as described then try another Web Browser.

    Doug

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