No connection with the mobile app

Mauddd Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
After my workouts I used to make a connection with my app to check out if I had a good workout. I also shared pictures or info with friends that run with me.
I also had problems starting the tracking when I start to run.

First I tried to shut down the bluetooth and but it back on. After I updated the app, updated the watch en put my phone off and on serveral times the GPS seems to work better. Unfortunately my phone still keeps ''wachten op horloge'' or ''synchronisatie wordt voorbereidt''

Can anyone help me making sure my device keeps on working better so I can enjoy the watch again?

Thank you