Battery in TomTom XL IQ Routes exploded after update. Not used in a few years. Normal home temperatu
After I updated it on Saturday, I shut it down and I put it back in the closet over the weekend. I took it out today Tuesday to give it to him when I discovered a corner of the screen was sticking up. I can push it down but immediately it goes back up, it wont stay in place.
I can easily take off the front screen and I can see the battery has expanded upwards. See pictures.
I bought the TomTom a few years back as I was going on a short trip. Not used it since.
It is basically as new.
I only ever bought a car March 2017 which had navigation system in it. So only used it for a few days over all.
This should not happen and I fear what could happen or could have happened if it exploded more and caught fire!!
Anyone else experienced this? And can you change the battery? Anyone had success contacting TomTom which do not have a customer service phone number (which is why I will never buy from them again). Cannot trust companies that only relies on consumer community support (like this)!!