Purchached one year of updates but last one is not available — TomTom Community

Purchached one year of updates but last one is not available

angel6700angel6700 Posts: 1 [New Traveler]
edited November 2018 in Map purchasing
Hello,

One year ago, I purchached a pack of one year updates fot my carminat tomtom. I updated three times along the year and today I realized that the last one was not performed so I tried to do it, But tomtom Home is not offering me any map update.
I'm almost sure I only updated my device three times, and of course, I'm not asking for the current most up-to-date map if the one I payed is the previous one.

Please, could someone help me with this?

Thanks in advance.

Angel.

Comments

  • NiallNiall Posts: 10,892
    Superuser
    @angel6700

    Contact Customer Services tomorrow to sort out your subscription(s)

    CS España (Spain)
    913496508
    Lunes-Viernes: 09:00-17:30
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