Runner 3 on Android 7.1.1 can not connect

wieke Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
How do i connect my runner 3 with Android 7.1.1 on Sony Xperia Z5 Premium?
Today i got my runner 3. It works perfect with the headphone. But i'd like to connect with my phone (Sony Xperia Z5 Premium, Android 7.1.1).
I've tried all the options, including a complete factory reset of the whole phone.
The app finds the watch (i changed the name to find that out). After that she keeps telling me to stay patient for she's trying to connect ... but that never happens.
What can i do?

Hint: in all the help video's i see a different screen on both phone (no warnings) AND app (from runner 2). Maybe some programmer forgot something?