TomTom GO Mobile App for Android stuck in Map download

startuser
startuser Registered Users Posts: 2
New Traveler
edited January 2019 in TomTom GO Navigation app for Android™
I have recently installed the TomTom Go app for android on my smartphone. However, I am not managing to get past the map download stage. I have started downloading the UK and Ireland map, but the download gets stuck at 4% and does not go any further. I have tried to download it again from start several times. I have also uninstalled the app and reinstalled it a couple of times, but unfortunately no luck.

Would anyone know how I can get this download finished and actually be able to use the TT app?

Thank you very much for your help!

Comments

  • RG8362
    RG8362 Registered Users Posts: 1
    Apprentice Traveler
    I am having exactly the same issue, however mine get stuck at either 1% or 3%.
  • TomTom No Go
    TomTom No Go Registered Users Posts: 3
    Neophyte Traveler
    No fix for this yet?

    I have the same issue, map "Europe West" stuck at 1% download...
  • TomTom No Go
    TomTom No Go Registered Users Posts: 3
    Neophyte Traveler
    Hang on, after 10 minutes, 1% became 3%..... let's hope for the best :-)
  • TomTom No Go
    TomTom No Go Registered Users Posts: 3
    Neophyte Traveler
    Yep, 86% now, so almost finished... pfffw... I love TomTom Go, had some issues in the past, so I was a little bit scared...

    In my case: second percentage of the download can take up to 10 minute before the download actually starts...

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