TomTom VIO charging

carpetdaz Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom VIO
My tom tom vio charging over night but only charged to 80%. As soon as connected to phone it jump from 80 to 78%. I used supplied charging cable.
Is this normal or is my device dicky?
Cheers in advance


  • lampard
    lampard Administrators Posts: 6,061
    Hi carpetdaz,

    Welcome to the Community & sorry for my late reply!

    Are you using the wall charger or computer to charge your VIO using the supplied USB cable? I would advise you to use the wall charger and keep it for 2-3 hours to see if it improves the situation.

    Let us know how it goes!

    Cheers, lampard