Map Purchased and Paid for - Order Status is "New"? Where is the map?
However, I needed to buy a map for Italy. I thought I did this easily (but it was expensive) and there was a green button to "click for MyDrive". When I did this nothing happened, and nothing has since.
My order status says "New"
My credit card has been charged
I am told an e-mail has been sent - but no e-mail received (I got three earlier when I connected the device - so this works) and it is not in my spam
MyDrive does not see any new item, it tells me my device is up to date
Basically it looks like Tom Tom has taken the money and I have nothing. I am in Australia, to is nearly Christmas (so no support) and I am going overseas shortly and I will have no GPS - will have to hire one.
So what should happen when I purchase a map and where can I check / download or action something? What should happen, why do I have no activity or e-mail (but they have charged me...)
Far from impressed with my Tom Tom experience.