Watch band replacement

Jonathan0084
Jonathan0084 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
6 months ago I posted on this forum saying that the watch bands break after 6 months use. I received good customer service and received a new watch band but here I am 6 months down the track and my watch band is tearing again. It is a good watch it is very disappointing about the poor quality of the band.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    The poor band quality is well known and I am sure it part of the reason TT has left the wearables market and is not producing new devices. You can go to the self-service site to order a new band:

    https://uk.support.tomtom.com/app/strap_repair

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Jonathan0084
    Jonathan0084 Registered Users Posts: 2
    Apprentice Traveler
    Thank you