Tom tom xl won't turn on — TomTom Community

Tom tom xl won't turn on

Aliceb64Aliceb64 Posts: 2 [Apprentice Traveler]
Was selling tom tom xl so reset using laptop and it worked fine now 2 weeks later after selling it, it won't even turn on! Tried to charge it and to reset it but when reset just comes up with a black screen with all information about the sat nav on. Connects to pc and says there are no updates. Help please

Comments

  • dhndhn Posts: 33,152 Superusers
    How long did you charge it for? Try at least 3 hours connected to a computer, device can be off.

    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. Then let go of the power button as soon as you hear the sounds.
  • Aliceb64Aliceb64 Posts: 2 [Apprentice Traveler]
    I have tried this
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