Tom tom xl won't turn on

Aliceb64
Aliceb64 Registered Users Posts: 2
Apprentice Traveler
edited October 2018 in Devices using TomTom HOME
Was selling tom tom xl so reset using laptop and it worked fine now 2 weeks later after selling it, it won't even turn on! Tried to charge it and to reset it but when reset just comes up with a black screen with all information about the sat nav on. Connects to pc and says there are no updates. Help please

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    How long did you charge it for? Try at least 3 hours connected to a computer, device can be off.

    Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. Then let go of the power button as soon as you hear the sounds.
  • Aliceb64
    Aliceb64 Registered Users Posts: 2
    Apprentice Traveler
    I have tried this