One XL failure

ronmaxfield

Was working but tried to update. Now fails to navigate to anywhere. Tomtom says that ONE XL should still continue to be used but it apparently it does not.

YamFazMan

Have you tried a Drum roll restart on the device ????

See link for more detail....
https://uk.support.tomtom.com/app/answers/detail/a_id/6965//session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
You won’t lose anything; it’s just like rebooting your PC
I use a Soft/drum-roll start after any upgrade large or small.
It’s also useful to keep in mind for sorting out most minor niggles......

If possible, for the for the first Satellite fix, go outside with a clear view of the Sky

ATB YFM

ronmaxfield

• YamFazMan
• Thank you for the solution