Pairing Headphones after a factory default reset on Runner 3 Watch

janfin
janfin Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi, I have just bought a used Tom Tom Runner 3 watch with cardio and headphones. I used factory default to reset it, and it's up and working fine, paired with my Mac and phone with my own personal settings.

The only thing is I can't get the headphones to pair with the watch? The light on the headphones flash blue (for on?) and red (for off?) but the watch can't seem to find the headphones.

Can anyone advise?

Thanks.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    Before pairing, you should turn off BT on all the other devices you have tried pairing them to, as BT is a one-to-one relationship so it can only play on one device at a time. Any of these devices could be stealing the signal first. Alternately, go outside away from the other devices so they are all out of range before trying to pair the headphones. Make sure the headphones are in pairing mode while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). On most headphones you need to press and hold the power button for an extended period to get into pairing (check the instructions for your headphones). Once they are paired you do not need to pair again, but make sure the headphones are turned on while on the clock screen and then press up to have the watch search for it (don't go into search mode on the watch first). This works for me every time. If I do it the other way and got to search first it often won’t find them. Finally, make sure you are not putting the headphones into pairing each time. On some models if you hold the power button for a second too long it will put it into pairing mode. For pairing purposes, leave the headphones sitting on the watch so they are as close as possible. And again, make sure you are in clock mode before going into pairing mode (just like when you turn them on to listen) and only press up once you have gotten the confirmation from the headphones that they are in pairing mode.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • janfin
    janfin Registered Users Posts: 2
    Apprentice Traveler
    Thanks, that was really helpful. I've got them working. I wasn't pressing the button long enough either, to put them in pairing mode (not blue or red light flashing once for on or off but blue and red lights flashing intermittently for pairing mode).