Strap for watch — TomTom Community

Strap for watch

DianeFitDianeFit Posts: 3 [Apprentice Traveler]
edited January 2019 in Runner & Multi-Sport
I have a Runner Cardio (no number, so I suppose is #1). The strap is broken but still working great. What is the right strap to get for this watch?

Comments

  • NiallNiall Posts: 10,665 Superuser
    @DianeFit

    As an example looking at the small grey strap here https://www.tomtom.com/en_us/sports/accessories/straps/grey-small/ and scrolling down to the bottom there is a list of compatible products which seems to list your TomTom Runner 2 Cardio, so you should be good to go.
  • lampardlampard Posts: 4,477 TomTom Moderator
    Hi @DianeFit,

    Welcome to the Community!

    You can contact our customer support and they'll be able to help you with this. The above link mentioned by Niall is for the Spark watch straps.

    You can click on the 'Contact Us' option at the bottom of this page to Phone/Email them.

    Cheers, lampard
  • DianeFitDianeFit Posts: 3 [Apprentice Traveler]
    Hi lampard and Niall,

    Thank you for your responses. My watch is not a Spark, so I'll contact customer support.

    All best,
    DianeFit
  • DianeFitDianeFit Posts: 3 [Apprentice Traveler]
    Just wanted to say that I did contact customer support and the response was excellent. They asked me what kind of strap I needed, color, size. Followed up through emails. And sent it for free!
    I couldn't be happier and I'm using my watch again!
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