Unable to update my SD Card on a Mac

dpark2903
dpark2903 Registered Users Posts: 2
edited November 2018 in Built in car navigation
I have purchased an update package on TomTom and wish to update my SD Card on my Mac? This I cant seem to be able to do, anybody have any answers??

Thanks

Comments

  • Niall
    Niall Posts: 11,116
    Superuser
    @dpark2903

    Unfortunately only material purchased from Renault will work on your R-Link see https://www.renault-multimedia.com/gbr_EN

    You had better contact TomTom Customer Services and seek a refund

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • dpark2903
    dpark2903 Registered Users Posts: 2
    Thanks but I have a Carminat not R Link, any thoughts
  • Niall
    Niall Posts: 11,116
    Superuser
    @dpark2903

    I was only going by what you said you had in your personal settings under 'My TomTom navigation product'

    As it is a Carminat, suggest that you contact Customer Services tomorrow for further help

    CS United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

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