How can I get a refund on a map purchase as my device won't accept map updates? — TomTom Community

Map purchasing

How can I get a refund on a map purchase as my device won't accept map updates?

Dragon77Dragon77 Posts: 1 [New Traveler]
edited January 2019 in Map purchasing
I have purchased a map update but when connecting my TomTom One XL I have been told that it cannot accept updates due to the age of the device. However I cannot see how I can now get a refund on my purchase. Please advise asap.

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