How to update my Spark?

hildalu
hildalu Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I downloaded the mobile app and when i tried to pair the watch it says it needs a critical update.

I installed the tomtom home and my drive connect application to my computer and still when i connect the watch to my pc it does not recognize it.

The problem is not the port or the pc because i already tried it in 2 computers and the only thing the watch does is that it starts charging and nothing more.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,935
    Superuser
    You need to install MySports Connect not MyDrive, as this is a sports watch, not a SatNav. Go to tomtom.com/123 select your watch model, download the right software, plug in the computer and follow the prompts.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.