Is there a problem with TomTom Customer Service?

tomghLondon
tomghLondon Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
[h1]Has anyone else placed an order with TomTom and not had the item shipped? Ive ordered a watch and Im really worried that they will not ship it. It's been 5 days since I place the order but they still havent shipped it. Am I right to be concerned? Is their reputation an issue? Do I need to post this on social media?[/h1]

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Why the need for such large font size? Anyway, what country are you in? I should be able to provide a CS number to call on Monday.
  • tomghLondon
    tomghLondon Registered Users Posts: 3
    Apprentice Traveler
    I'm in the UK, where all the fonts are supersized for Xmas. It's a tradition.
  • dhn
    dhn Posts: 33,382
    Superuser
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi tomghLondon

    I have sent a heads up to the customer service about your posting on the community. I believe your case should be picked up on a priority to give you more details about the order status.

    Regards
    Vikram:)
  • tomghLondon
    tomghLondon Registered Users Posts: 3
    Apprentice Traveler
    Thanks Vikram. Is there a direct number that I can call them on to get a reply to find out what is going on?