Cannot add or remove playlist on Adventurer
theoriginaldus
Posts: 5 [Master Traveler]
Hi there,
I'm a linux user and have an adventurer watch. Since around the last version of either the watch or connect software (not sure which as both were upgraded between adding/removing playlists) adding or removing playlists fails with an error message 'Ooops something went wrong' when adding a playlist, and 'Couldn't delete playlist' when removing a playlist. I can still add/remove playlists manually but it's a bit of a pain, and support won't help as they don't support Linux so I was wondering if anyone else in the community has come across the same issue and knows a fix? A little searching suggests the 'Ooops something went wrong' message indicates a problem communicating with the watch via USB, but everything else works just fine i.e. syncing activities, installing new watch software etc so not really convinced by that.
Any thoughts/ideas from anyone?
Thanks
Jon
I'm a linux user and have an adventurer watch. Since around the last version of either the watch or connect software (not sure which as both were upgraded between adding/removing playlists) adding or removing playlists fails with an error message 'Ooops something went wrong' when adding a playlist, and 'Couldn't delete playlist' when removing a playlist. I can still add/remove playlists manually but it's a bit of a pain, and support won't help as they don't support Linux so I was wondering if anyone else in the community has come across the same issue and knows a fix? A little searching suggests the 'Ooops something went wrong' message indicates a problem communicating with the watch via USB, but everything else works just fine i.e. syncing activities, installing new watch software etc so not really convinced by that.
Any thoughts/ideas from anyone?
Thanks
Jon
0
Comments
If you send the log files using the Sports Connect (settings page, advanced section 'Send now' button) I will have a look. You can also have a look yourself if you like, they are plain text and will be somewhere like
~/.local/share/TomTom/MySportsConnect/Log.txt
and Log.prev.txt.
If you want more verbose logging you can add
LogLevel=65535
to the [App] section of the prefs.ini file (same directory as the log files). You should probably turn off the verbose logging after though since it can slow down the music scan quite a lot (depending on how many files it has to check).
Regards,
Stuart.
Can you check the permissions? Alternatively you can delete the entire TomTom directory and SportsConnect will recreate it when it starts.
Regards,
Stuart.
The device should be under /media/[user] so you can write to it. Try creating a file
/etc/udev/rules.d/99-tomtom.rules and putting the following in it (you need to change the 501 to whatever your user group is).
SUBSYSTEMS=="usb", ATTRS{idVendor}=="1390", ATTRS{idProduct}=="7474", GROUP="501", MODE="0660" SUBSYSTEMS=="usb", ATTRS{idVendor}=="1390", ATTRS{idProduct}=="7475", GROUP="501", MODE="0660" SUBSYSTEMS=="usb", ATTRS{idVendor}=="1390", ATTRS{idProduct}=="7476", GROUP="501", MODE="0660" SUBSYSTEMS=="usb", ATTRS{idVendor}=="1390", ATTRS{idProduct}=="7477", GROUP="501", MODE="0660"You an either reboot or use to reload the rules.
Cheers,
Stuart.
Sorry I was off last week. I'm not sure why the drive is being mounted as root. That's not actually something we control. The OS should be detecting and mounting the drive with the correct permissions. The fix will depend on what flavour of Linux you're running. All I can suggest is some searching for something like "usb drive mounted as root".
The music drive is exactly the same as a usb stick, so any generic solution will should apply. The udev rules above are for talking to the watch (there are 2 parts to the Music watch, the generic usb disk to store music and a HID device for reading workouts, updating preferences etc). The rules are needed to allow you talk to the watch, but that part is working, it's the usb disk that's mounted wrongly.
On my machine whenever I connect a watch the OS creates an entry in /etc/mtab for /dev/sdc1 (the usb disk device) to /media/sm/MUSIC e.g.
(depending on your OS some of this might be different/not work) This was all automatic, I don't have any special rules in udev or /etc/fstab. You may be able to solve your problem however using them, or even just manually re-mounting the device with the 'user' option (see 'mount' man page, though you would lose the mount after a reboot).
Regards,
Stuart.