How do I find out the model of my parents machine?

mousegirl

this is all I have to go with
they think it's a tom-tom go
I want to replace it as not working

v5xxxxxxxxx65

thanks\


Mod edit: Please don't post private or personal information on a public forum.Thanks!

VikramK

Hi mousegirl

Welcome to the community:)

Its a very old TomTom model GO 510 or a GO 710, you can check this yourself here: https://uk.support.tomtom.com/app/answers/detail/a_id/9508

Regards
Vikram

dhn

@VikramK

There is no V5xxx on the list in the link you provided. There is a VS which equates to: TomTom START 40, 4GB + micro-SDHC, MyDrive Connect

VikramK

@dhn

:thinking: Well..... very strange....

I see it......


Using Goolge chrome..

dhn

Duh, I didn't scroll down far enough in the list, Vikramk. Thought the list was completely alpha in nature.

Sorry and thanks for the correction @VikramK

Niall

@mousegirl

Sorry to say but that device has been declared "EoL" which means there will be no more updates for it

See https://uk.support.tomtom.com/app/answers/detail/a_id/22600