TomTom Touch wont pair with iPhone

Benjc90
Registered Users Posts: 1 
New Traveler

New Traveler
Hey all,
Just picked up a new TomTom touch and it will NOT pair with my iphone 6S.
I have tried all the trouble shooting options but non of them have been working. The phone has not ever been able to identify the TomTom. I have been through the proper pairing procedure but it never seem find it.
Im all out of option now.
Anyone able to help with this?
Just picked up a new TomTom touch and it will NOT pair with my iphone 6S.
I have tried all the trouble shooting options but non of them have been working. The phone has not ever been able to identify the TomTom. I have been through the proper pairing procedure but it never seem find it.
Im all out of option now.
Anyone able to help with this?
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Comments
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Same problem but I have iPhone 7 and the body composition fitness tracker.0
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Hi there,
Welcome to the Community!
Can you please try the troubleshooting steps in the public FAQ here to pair your iOS device with the tracker? Here's the link: Troubleshooting instructions for pairing your fitness tracker
Let us know the outcome!
Cheers, lampard0 -
Tried all of that, doesn't work. The iPhone does not detect it. My wifes touch gets detected but not my touch body composition device.0
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Hello! Have you solved this problem?
Since yesterday that I can't pair my touch body composition device with my iphone 4s! The phone doesn't even detect the device.
I have done all the troubleshooting procedures described.
Can you help?
Thank you!0 -
hello I do not know how but I managed to get my body composition band to connect to an iphone 7 .Unfortunately that was the only time it worked and I haven't been able to connect it since then. I really hope that they fix this with a software update because personally it defeats the purpose of the device.0