ONE update -No connection with TomTom

SandroONE

I tried to update my Tom Tom One with the system but I did not have connection between my device and the laptop for the upgrade. I can see the documents inside the GPS but did not have connection for the update.
Could you help me to resolve this issue?

[Gelöschter Benutzer]

Check if your device is affected:

https://us.support.tomtom.com/app/answers/detail/a_id/23509/locale/en_US