Mydrive does not recognize my Tom Tom | ONE IQ Routes

stefiandreotti Registered Users Posts: 1
New Traveler
edited January 2019 in Devices using TomTom HOME
hi, I'm asking for your help to update my TomTom ONE IQ Routes, 2GB, TomTom HOME.
Mydrive software - correctly installed on my computer - does not see it and I do not know how to proceed.

thanks for the help you can give me