Mydrive does not recognize my Tom Tom | ONE IQ Routes

stefiandreotti

hi, I'm asking for your help to update my TomTom ONE IQ Routes, 2GB, TomTom HOME.
Mydrive software - correctly installed on my computer - does not see it and I do not know how to proceed.

thanks for the help you can give me
Stefania

dhn

You need Home with that device, not MyDriveConnect BUT I think that model may be considered End of Life by Tomtom. check here:

https://uk.support.tomtom.com/app/answers/detail/a_id/22600#list

Niall

@stefiandreotti

If your device has been declared 'EoL' please take my survey here https://en.discussions.tomtom.com/go-x00-x50-series-one-start-ease-xl-xxl-tomtom-home-23/tomtom-announced-your-device-end-of-life-1030125

[Gelöschter Benutzer]

"ONE IQ Routes" are not at the end of their lives.