Device won't update XL 340

Jedi01

My XL340 is not completing the update, it updates the backup but nothing else, the message I get is "The connection to the TomTom server timed out" I have checked all my connections and they are fine, I have windows 10, this is the first problem I've had in 7 years with this device, Any advice on what is wrong.

Thanks

dhn

Could be considered End of Life by Tomtom (no more updates). See here:
https://us.support.tomtom.com/app/answers/detail/a_id/23509/locale/en_US#list

If not on the list, call support Monday:
United States
877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST