Is mysports.TomTom.com down?

victor.gyx
victor.gyx Registered Users Posts: 5
Neophyte Traveler
edited January 24 in TomTom Sports
I am unable to access the website or upload my day via the phone app. Is anyone having similar problems ?

Comments

  • Jason1971
    Jason1971 Registered Users Posts: 4
    Apprentice Seeker
    Yes I am having the same problem
  • Daniel Jones
    Daniel Jones Registered Users Posts: 1
    Apprentice Traveler
    Think it must be as can’t sync via phone or laptop either
  • Stevefrancis
    Stevefrancis Registered Users Posts: 1
    Apprentice Traveler
    Same problem, can not upload run as keeps asking me am I sure I'm online.
    And I moved away from Garmin for this rubbish
  • joem74
    joem74 Registered Users Posts: 2
    Apprentice Traveler
    Me too.

    Can't upload runs and when I try to connect to https://mysports.tomtom.com/ I get a "Site can't be reached error"
  • gunny5
    gunny5 Registered Users Posts: 4
    Master Traveler
    Me too.

    Any news from TomTom itself?
  • psenkyr
    psenkyr Registered Users Posts: 2
    Apprentice Traveler
    Yes I am having the same problem:fearful:
  • Alez
    Alez Registered Users Posts: 92
    Master Explorer
    Hello, TomTom is performing maintenance, we just have to wait for its completion, which I hope will be soon.
  • gunny5
    gunny5 Registered Users Posts: 4
    Master Traveler
    Now I get this error :thinking: :

    Error 503 Backend fetch failed

    Backend fetch failed
    Guru Meditation:

    XID: 2032481

    Varnish cache server
  • dfahey
    dfahey Registered Users Posts: 1
    Apprentice Traveler
    It's back online for me now!
  • victor.gyx
    victor.gyx Registered Users Posts: 5
    Neophyte Traveler
    All is good on my end too! Would definitely appreciate a notification when the server is undergoing maintenance next time!
  • gunny5
    gunny5 Registered Users Posts: 4
    Master Traveler
    Site is up and running now and I've got my workouts correctly updated! :grinning:
  • Alez
    Alez Registered Users Posts: 92
    Master Explorer
    Hi ! TomTom is operational again.
  • joem74
    joem74 Registered Users Posts: 2
    Apprentice Traveler
    It's back, but it's lost my run which I'd synced with my phone.

    Annoying. It really wouldn't have taken much for them to have given a notification. Poor.

    ******************************************************************************
    Correction, run has just uploaded. Must have been a delay. Still, a brief notification would be good next time.

    Thanks for resolving it.
  • Alez
    Alez Registered Users Posts: 92
    Master Explorer
    That's right, I do not know what they did, I had to synchronize my Runner with the phone again.