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I changed my email address and logged in with the new address without problems, but the community messages continue to arrive at the old address, know how to fix it?
Thank you so much.
You need to chose "I want to update the account details" put the old email address, then say you want this to be deleted from their data base, and give you current email address in the body of the text
Thanks again, but with the old account can not access and if I access with the new one, even if I change it back to the old one, it does not give me the option to delete:
Comments
Superuser
You will need to contact Customer Services to delete your old email address from their system
CS España (Spain)
913496508
Lunes-Viernes: 09:00-17:30
Thanks !
Can you give me an email of CS Spain?
Thanks !
Superuser
Email Customer Services via this link https://es.support.tomtom.com/app/contact/c/4559#AccountEmailTab
Select a theme
I wish to reset my password
I can not sign in to my account
I want to update the account details
Thanks anyway, greetings.
Superuser
You need to chose "I want to update the account details" put the old email address, then say you want this to be deleted from their data base, and give you current email address in the body of the text
Superuser
You need to send the information via the email link I gave above, as only Customer Services can do the changes at their end NOT you
Thanks !