Change battery on the RUNNER 3?

palle_ Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
My Tomtom Runner 3 is now a little more than two years. The battery charges longer and longer and operating time is growing less. Now I have to charge the battery allmost as long as I can use the watch... How can I change the battery?


  • tfarabaugh
    tfarabaugh Posts: 17,004
    Unfortunately, the battery is not user replaceable, it is hard wired into the device. Since you are out of warranty there is nothing they are likely to do for you but you can call Customer Support and ask them about it. At least you may get a discount towards a new device. To get the number for Customer Support, go to, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.